SERVICE AND WARRANTY
Service and warranty is absolutely paramount when purchasing a new bike. We want you to buy with confidence, knowing you’ll get our full support in the unlikely event anything happens with your bike. Our two year warranty means you won't face any additional costs, and you’re in good hands when it comes to getting you back on the road.
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Paso Motors offers a 2 Year / 20,000km warranty on our bikes. Our engine is manufactured by CF Moto, an established motorcycle brand that sells over 1 million units a year. Our engines have been on the market for almost a decade and they have an excellent track record for performance and longevity. OEM parts are widely available and we have a direct line with our partners if, in the unlikely event, engine parts need replacing. Our warranty covers you if anything goes wrong with the bike in the first two years.
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We have partnered with some of the best motorcycle mechanics across Australia that are available to support our garage when its not convenient to get your bike back to us.
Drop us an email or give us a call to be connect with your local garage.
Alternatively click below to book in a service
WARRANTY T&CS
To keep your 2 year warranty valid with Paso Motors, you will need to have the bike serviced by an authorised service centre in line with the schedule listed below.
Service and Maintenance Schedule
First Service: 700kms or 6 months from purchase (whichever occurs first)
Second Service: 2,000kms or 12 months from date of first service (whichever occurs first)
Subsequent services: Every 3,000kms or annually from date of last service (whichever occurs first)
You are free to have your Paso Motors product serviced by any suitably qualified mechanic and this will not affect your statutory warranty, however, failure by the owner to have the recommended servicing carried out by an authorised Paso Motors dealer means that you cannot take advantage of the Paso Motors 2 Year warranty. If the bike is not serviced as per the above service and maintenance schedule and has exceeded the recommended service intervals by more than 200kms or 1 month then the 2 Year warranty is rendered invalid.
In order to ensure your safety, we strongly recommend that you only use an authorised Paso Motors dealer for servicing. Only authorised Paso Motors Dealers have access to specific tools and training required to maintain your Paso Motors product in peak operating condition.
Paso Motors warrants each new Paso Motors Motorcycle, to be free from defects in material and workmanship under normal use and service for the period specified below, conditional to the limitations and exclusions listed below. This warranty applies only to new Paso Motors products.
The owner must keep a record of all services and maintenance; proof of service history may be required.
The Owner's Manual / Logbook must accompany the Paso Motors motorcycle when warrantable repairs are requested. If the Owner's Manual / Logbook is lost or destroyed, proof of purchase documentation clearly recognising the engine or unit serial number shall be accepted for warranty purposes. Where neither is available and Paso Motors does not have any record of the purchaser details the warranty period shall be calculated from the compliance date of the motorcycle.
Any authorised Paso Motors dealer will repair or replace any part which proves defective within the limits of this warranty at no charge to the owner for replacement parts and labour.
Consumables such as, but not limited to, oils, coolants, filters and spark plugs shall be the responsibility of the owner. All defective parts replaced under this warranty become the property of Paso Motors Transportation cost for the product either to or from the authorised Paso Motors dealer is the responsibility of the owner.
This warranty will not apply to:
• Any part that has been subject to misuse, negligence, accidental damage, improper or inadequate maintenance, or improper storage.
• Repair rendered necessary or arising from the use of other than genuine Paso Motors parts.
• Normal maintenance items including but not limited to adjustment and cleaning of carburettor, fuel strainer, oil & air filter, cables, brake components, intake valves, exhaust valves, clutches and serviceable bearings.
• Normal replacements of service items including but not limited to spark plugs, air & oil filters, cutting blades, tyres, brake pads, brake shoes, lightbulbs, fuses, clutch components and serviceable bearings.
• Deterioration of any item due to normal use, fair wear and exposure unless due to a defect in material or workmanship.
• Any work or adjustment performed by persons other than Paso Motors dealers or damage resulting therefrom.
• Any damage that results from operating methods other than those indicated in the owner's manual, or use beyond the limitations or specifications as published by Paso Motors • Paso Motors engines or vehicles used for racing or competition.
• Paso Motors products modified from original Paso Motors specifications or fitted with a sports kit will void warranty. (Modifications include but are not limited to, sprocket size, gear ratios, electrical loads, carburation, and intake and exhaust system changes.)
LIMITATIONS AND EXCLUSIONS
Tyres are warranted against defects in material and workmanship on a pro rata basis computed from the remaining original tread depth and according to the manufacturer's adjustment price schedule currently in use at the time of adjustment.
Motorcycle Batteries will be replaced on a pro rata basis computed from the remaining warranted period of the Paso Motors motorcycle to which this warranty pertains.
The benefits conferred by this Paso Motors warranty are in addition to all other rights and remedies in respect of the product (or service) which the consumer has under Australian Consumer Law and any other law in relation to the goods and services to which this Paso Motors warranty relates.
Where permitted the liability of Paso Motors shall be limited at its option to the repair or the replacement of the goods. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Paso Motors warranties are not transferable unless the motorcycle is inspected and certified by a Paso Motors approved mechanic prior to transfer of ownership.